Privacy Policy

Data Protection & Privacy

Our Commitment

Zetta Global Trip & Facility Management LLC respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our facility management services or visit our website.

Information We Collect

Personal Information

• Name, address, email address, and phone number
• Company or organization details
• Payment and billing information
• Property details and service requirements
• Emergency contact information

Technical Information

• IP address and browser type
• Device information and operating system
• Website usage data and cookies
• Location data (with your consent)

How We Use Your Information

Service Delivery

• Process service agreements and contracts
• Arrange and schedule facility management services
• Provide customer support and account management
• Handle invoicing and billing

Communication

• Send service confirmations and schedules
• Provide service updates and reports
• Share relevant offers and service enhancements
• Conduct surveys and collect feedback

Legal Compliance

• Meet UAE regulatory requirements
• Prevent fraud and security issues
• Comply with SIRA and facility management regulations
• Maintain business records

Service Improvement

• Analyze website usage
• Improve our services
• Personalize client experiences
• Develop new service offerings

Data Security

Payment Information Protection

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access, use, or disclosure
• Accidental loss, destruction, or damage
• Unlawful processing

We use secure servers, encryption technologies, and regular security assessments to maintain data integrity.

Information Sharing

We may share your personal information with:

• Service partners and subcontractors involved in facility management delivery
• Payment processors and financial institutions
• Government authorities (when required by law)
• Our trusted business partners and service providers

We ensure all third parties maintain appropriate data protection standards and use your information only for specified purposes.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Object to processing
• Data portability
• Withdraw consent
• Lodge a complaint
• Restrict processing

Cookies Policy

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Zetta Global Trip & Facility Management LLC
Dubai, United Arab Emirates
Email: info@zettafacilities.ae

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a prominent notice on our website. The updated policy will be effective from the date specified in the revised version.